Privacy Policy

Information Collected

Craftcroft Solution may collect your name, email address, phone or WhatsApp number, country calling code, business name, project or product name, project type, budget range, timeline, selected features, reference links, uploaded file name, project notes, and any information you choose to include in the form.

Project Files and Uploads

If you upload a document, screenshot, plan, or reference file, it should contain only information needed to review the project. Do not upload passwords, payment card details, government identification, private customer records, health data, or other sensitive information unless a secure process has been agreed in advance.

How It Is Used

Craftcroft Solution uses submitted information to review your inquiry, contact you, understand the requested website or web app, prepare a project discussion, estimate scope, identify risks, provide next steps, and maintain business records related to the inquiry.

Legal Basis

Where data protection law requires a legal basis, information may be processed to respond to your request before entering a contract, to perform a contract if you become a client, to meet legal or business record obligations, or for legitimate business interests such as communication, security, service improvement, and inquiry management.

Service Providers

Your information is not sold. It may be shared with trusted service providers only when needed to operate the website, receive form submissions, store files, send email, provide hosting, manage security, support analytics, or communicate about your project. These providers should process information only for the service they provide.

International Transfers

Because web hosting, email, storage, analytics, and communication services may operate in different countries, submitted information may be processed outside your country of residence. When required, appropriate safeguards should be used, such as contractual protections or other lawful transfer mechanisms.

Cookies and Local Storage

The website may use browser storage, service-worker caching, and similar technologies to support the app experience, remember local actions, improve reliability, and make pages available offline. If analytics or marketing tools are added later, this policy should be updated to explain what they collect and how consent is managed where required.

Security

Reasonable technical and organizational measures should be used to protect inquiry information from unauthorized access, loss, misuse, alteration, or disclosure. No online transmission or storage method is completely secure, so sensitive information should not be submitted unless a suitable secure process is in place.

Retention

Inquiry details should be kept only as long as reasonably needed to respond, evaluate the project, manage follow-up, maintain business records, resolve disputes, meet legal obligations, or support an active client relationship. Unneeded files and inquiry records should be deleted or anonymized when they are no longer required.

Your Rights

Depending on the laws that apply to you, you may have the right to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, objection to certain processing, portability of information, or withdrawal of consent where processing is based on consent.

Children's Privacy

This website is intended for business and professional project inquiries. It is not intended for children, and project inquiries should not be submitted by anyone who is not legally able to enter business discussions or provide consent where required.

Jurisdiction and Applicable Law

Privacy requests and disputes should be handled according to the data protection laws that apply to the visitor, the project, and the business relationship. Any final client agreement should identify the governing law, dispute process, and jurisdiction for the services provided.

Policy Updates

This policy may be updated when services, tools, legal requirements, or data practices change. The updated version should be posted on this page with a revised effective date.

Privacy Contact

For privacy questions or project-data requests, contact [email protected].